If you have any problem, you can contact Parcelforce to ask. Customs handling fees vary and are dependent on the shipping method, from memory RM and Parcel force charge £8 per package if there are taxes to pay normally, but that can go up to £16 for some PF services, whilst UPS etc charges vary massively (and from about £8 for DHL or £10 for UPS up, often as a percentage of the value or a minimum fee . Parcelforce/Customs Outragous Charges - MoneySavingExpert Forum . After receiving a tracking, I see that it's been sent from Japan post, collected by Parcelforce, and now this: International Hub, Customs charges raised International Hub, Released from customs International Hub, Revised Customs charges raised National Hub, Sorted I phoned Parcelforce today, and they said the custom tax I need to pay is £85! "Custom Charges Raised" Post by edwinstree » 03 May 2017, 09:57 glenfiddich wrote: Customs have noted that vat is chargeable on the goods you are importing so royal mail are paying them on your behalf and will then send you a card telling you how much you need to pay to release your parcel for delivery . ? Customs Charges. This ensures you receive your item as quickly as possible. Got my refund for £170.69 confirmed today by the Border Force. Making a compensation claim Refunds for late delivery Received from customs Delivery Handed to Royal Mail Explaining your customer service report What percentage can I expect to go on top when it lands here? Calculating Customs charges when importing by post | nibusinessinfo.co.uk Top. More information can also be found on the GOV.UK website. OF course he filed PP claim as item not received. www.acs65.com What does 'Custom charges raised' mean? - The Student Room They'll send it to and hold it at your local depot, then you'll get a letter from royal mail or parcel force saying you have customs to pay before they release it. Created with Sketch. Revised Customs charges raised 2017-01-16 01:59 International Hub, Released from customs 2017-01-15 18:26 International Hub, Customs charges raised You can now track your parcel delivery with the track a parcel tool from Parcelforce Worldwide.